• LinkedIn Social Icon
  • Facebook Social Icon
Let us assist you in building your world-class lubrication program.

© Copyright 2015 Trilub Limited

RSS Feed

Tracy Shima is graduate Bachelor of Science (BSc), Chemical Engineering, Specializing in Biomedical Engineering, University of Alberta, Edmonton, Completed. Biomedical Engineering Research Assistant Utilized Magnetron Sputtering machine to integrate gold in the fabrication of nanocrystalline silver wound dressings. Contributed through designing experiments to isolate responding variables pertaining to antimicrobial / anti-inflammatory and longevity characteristics of dressings based on wound healing biology and theoretical predictions. Comprehensive background in technical sales, business consulting and account management, performing development, implementation and documentation of market strategies, business proposals, and root cause investigations. Demonstrated success in effectively communicating opportunities, action plans, and improvement strategies across multiple business functions, as well as communicating complex technical subject matters to large non-technical audiences. Track record of process and economic improvement success with numerous business partnersPromoted from formal role in Field Engineering Services (FES) to account executive for central Alberta to manage $25M gross revenue customer portfolio. 

Tracy Shima

TRACY WANG
Calgary, AB T2R 0L9

BIOMEDICAL CHEMICAL ENGINEER
Support and improve client performance through technical root cause analysis 
and exceptional logistical problem solving abilities.

Comprehensive background in technical sales, business consulting and account management, performing development, implementation and documentation of market strategies, business proposals, and root cause investigations. Demonstrated success in effectively communicating opportunities, action plans, and improvement strategies across multiple business functions, as well as communicating complex technical subject matters to large non-technical audiences. Track record of process and economic improvement success with numerous business partners.

 

WORK EXPERIENCE

 

IMPERIAL OIL LIMITED, Calgary, AB    2012 – 2015
Central Alberta Account Executive    2014 – 2015
Promoted from formal role in Field Engineering Services (FES) to account executive for central Alberta to manage $25M gross revenue customer portfolio. Actively progressed / implemented sales pipeline, improving business margin through on-site product application, consultation, and demonstration of total cost of ownership.
Negotiated 3-year contract yielding $40M in revenue.
Developed and presented Request for Proposal for $3M opportunities.


Executed on efficiency improvements for major customers, resulting in process and downtime savings.
Developed detailed account plans and industry study in CRM on major accounts and successfully implemented plans in partnership with clients where mutual benefits were obtained through regular stewardship and process reviews.
Utilized different lines of business such as marketing, supply, and technical support, which allowed strategic resourcing and ultimately outstanding customer support.


Lubrication Field Engineer (FES)    2012 – 2014
Oversaw western Canada distributor customer technical support, contributed through variety of roles, including over the phone / onsite technical support in regards to lubricant application / product integrity stewardship, and assisted distributor business through technical trainings / assessments / support.
Conducted technical training (on-site training / lubrication seminars) for up to 30 attendees, which engaged customer in preventative maintenance, and improved vendor / customer relationship.
Completed technical reports and recommendations on product application / consulting / root cause analysis / troubleshooting on critical process components in various industries, including: pulp and paper, power generation, manufacturing, process, oil and gas.
Conducted audits at various distributor sites with respect to Distributor Product Integrity Management, maintaining product integrity.
Improved distributor sales and technical capabilities in western Canada by administering technical capability assessment / testing, and sales training.

 

U OF A-RTF LAB, Edmonton, AB    2011
Biomedical Engineering Research Assistant                                
Utilized Magnetron Sputtering machine to integrate gold in the fabrication of nanocrystalline silver wound dressings. Contributed through designing experiments to isolate responding variables pertaining to antimicrobial / anti-inflammatory and longevity characteristics of dressings based on wound healing biology and theoretical predictions.
Applied sterilization techniques involved with Log Reduction experiments, findings were recorded and results were published in International Wound Journal.
Analyzed data / refined research process, incorporating new methodologies, optimizing end result.
Analyzed scholarly published research papers and formulated technical reports based on findings, which was successfully published under title: “Incorporating Gold into Nanocrystalline Silver Dressings Reduces Grain Boundary Size and Maintains Suitable Antimicrobial Properties” in International Wound Journal.

 

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor of Science (BSc), Chemical Engineering, Specializing in Biomedical Engineering, 
University of Alberta, Edmonton, Completed April 2012 | GPA: 3.7 / 4.0

 

SCHOLARSHIPS AND AWARDS

 

Jason Lang Scholarship Awards Edmonton, AB, 2009 – 2010
Suncor Scholarship Award                  Edmonton, AB, 2008 – 2010
Millennium Excellence Award             Edmonton, AB, 2008
Rutherford Scholarship Award           Edmonton, AB, 2008
Received 3 Entrance Scholarships from the Engineering Faculty of the U of A: Edmonton, AB, 2008
-Academic of Excellence Scholarship Competition
-The Dr. KA Clark Memorial Scholarship
-A Craighton Twa Engineering Academic

 

PROFESSIONAL DEVELOPMENT

 

Medical First Responder (MFR) certification (SJA)                    Calgary, AB, 2015
National Professional Practice Exam (NPPE) certification      Edmonton, AB, 2014
Professional Sales Training Orlando, FL, USA, 2014
St. Johns Ambulance, Calgary Level C CPR and AED training Calgary, AB, 2013
Train the Trainer      Calgary, AB, 2013
ExxonMobil Functional Business and Technical (FELT) training     Sterling, VA, USA, 2012

 

VOLUNTEER EXPERIENCE

 

MFR for St. John’s Ambulance, Calgary and Fort McMurray 
Acted as medical first aid responder at public events
Piano Teacher, Heart of Music Edmonton
Communicated technical instructions and musical theories to students
Assigned and evaluated students’ performances on a weekly basis
Promoted better understanding and motivation by designing interactive activities and games
Hospital Volunteer, Northern Lights Regional of Fort McMurray
Hands-on experience with performing rehabilitation exercises on ICU and physiotherapy patients
Shadowed nurses with care of patients in pre and post-surgery care
Participated in organizing immunization procedures and health safety presentations

Tracy Shima

Sales Technical Agent

Senior Technical Consultant

    +1-780-910-6850